Frequently Asked Questions
All you need to know about PawHaven products
Are all PawHaven products dermatologically tested?
Yes, all PawHaven line products are dermatologically tested and formulated to be safe and gentle on sensitive dog and cat skin. Our products are hypoallergenic, paraben-free, and free of harsh ingredients. Each formula has been developed in collaboration with veterinary dermatologists to ensure maximum safety and effectiveness.
My pet is anxious and suffers when I'm away from home, how can I help them?
The Daily Calm is designed precisely for these moments. It's a medical-grade silicone lick mat that transforms separation anxiety into relaxation: the slow, repeated licking motion stimulates the natural release of endorphins and serotonin, helping your pet to calm down and stay mentally engaged while you're out. Spread peanut butter, natural yogurt, pâté, or mashed banana on it and leave it with them before you go out — it will keep them busy and serene for much longer. Non-slip thanks to the suction cups on the back, microwave-safe, and dishwasher-safe. Suitable for dogs and cats of all sizes and ages.
How can I protect my dog from loud noises in the city, during thunderstorms, or fireworks?
The Daily Silent Dry is the answer: waterproof noise-canceling headphones designed to offer a sanctuary of calm during the most stressful moments — fireworks, thunderstorms, heavy traffic, or even during bath time. Made from soft, waterproof fabric, they protect your dog's hearing without causing discomfort, even during prolonged use. Available in three sizes (S, M, L) to fit any breed, and in two colors — Storm Grey and Berry Pink — to combine style and personality. Simply place them over the ears, adjust the closure, and your dog is ready to face any situation in complete serenity.
How can I keep water and food fresh and dry during walks?
Yes, and it does so in style! The Daily Acqua & Snack is a 2-in-1 solution made of 304 stainless steel and medical-grade silicone: on one side, a 250 ml thermal water bottle that keeps water cool for a long time, on the other, a soft bowl for your dog to drink or eat anywhere. The integrated carabiner attaches to the leash, harness, or bag — hands-free, no compromises. BPA-free, easy to disassemble and wash, environmentally friendly. Available in three colors.
How can I protect my pet from summer heat and heatstroke?
The Daily Ice Pad is the immediate solution: a cooling gel mat that activates automatically with your dog's or cat's weight, without the need for electricity, water, or a refrigerator. The ice silk fabric absorbs and dissipates body heat in seconds, offering constant relief even on the hottest days. The internal gel is non-toxic and safe, and the compartmentalized structure distributes coolness evenly and supports joints. Waterproof, foldable, and portable — perfect for home, car, kennel, or travel. Available in 6 sizes (from XS to 2XL) and 4 colors.
How can I protect my pet's paws and nose from external agents every day?
Hot asphalt in summer, winter salt, cold, and abrasive surfaces are silent enemies of your dog's or cat's paws and nose. The Daily Hydra Balm creates a natural protective barrier that shields the skin from these agents, deeply nourishing thanks to Shea Butter, Aloe Vera, Orange Extract, and Glycerin. Apply it before every walk with the practical roll-up stick format — no fingers, no waste — and its light texture absorbs in seconds without being greasy. Hypoallergenic formula, clinically tested, and safe even if licked. Suitable for dogs and cats of all ages, in every season.